Privacy Policy
Effective Date: September 5, 2026
Cyber Synap Score (“Cyber Synap Score,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you may have when you use the Cyber Synap Score website, application, and related services (collectively, the “Service”).
By using Cyber Synap Score, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We collect information necessary to provide and improve the Cyber Synap Score service.
Account Information
When you create an account, we may collect information such as:
- Your name
- Email address
- Account identifiers
- Authentication and account status information
Cybersecurity Assessment Information
When you complete a Cyber Synap Score assessment, we collect the answers and information you voluntarily provide about your cybersecurity habits, practices, accounts, devices, privacy, recovery preparedness, and related security controls.
We may use this information to generate:
- Your Cyber Synap Score
- Domain-specific security scores
- Assessment Confidence
- Security recommendations
- Potential Score
- Current Security Posture
- Progress and assessment history
- Achievements or similar progress indicators
Cyber Synap Score is primarily based on information you provide. We do not independently verify every answer or security control.
Do not provide passwords, MFA codes, recovery codes, private encryption keys, security-question answers, or other authentication secrets through the Service. Cyber Synap Score does not need this information to perform an assessment.
Payment Information
If you purchase a paid report, feature, or other service, payment processing is handled by a third-party payment processor, currently Stripe.
Cyber Synap Score may receive information related to the transaction, such as:
- Payment status
- Transaction or checkout identifiers
- Customer identifiers
- Product purchased
- Entitlement or access status
We do not intentionally store your full payment card number or card security code.
Stripe’s handling of payment information is governed by Stripe’s own privacy policies and terms.
Usage and Technical Information
When you use the Service, we or our service providers may automatically collect limited technical information, including:
- Browser or device type
- IP address
- Session information
- Login and authentication events
- Pages or features accessed
- Error and diagnostic information
- Approximate timestamps of activity
This information may be used to operate, secure, troubleshoot, and improve the Service.
How We Use Information
We may use the information we collect to:
- Create and manage user accounts
- Provide cybersecurity assessments and scores
- Generate personalized security recommendations
- Track assessment history and security improvements
- Provide purchased reports or features
- Process and verify payment-related access
- Maintain and secure the Service
- Detect misuse, fraud, abuse, or unauthorized activity
- Troubleshoot technical problems
- Improve the functionality and user experience of Cyber Synap Score
- Communicate with users about their account, support requests, purchases, or important Service updates
- Comply with applicable legal obligations
We do not use your assessment responses to guarantee that you are secure or protected from cybersecurity incidents.
How We Share Information
We do not sell your personal information to advertisers.
We may share information with trusted service providers when necessary to operate Cyber Synap Score. These may include providers that assist with:
- Application hosting and infrastructure
- Authentication
- Database services
- Payment processing
- Email or communications
- Security and fraud prevention
- Technical monitoring and diagnostics
These providers may process information only as necessary to provide services to us and are subject to their own contractual and privacy obligations.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, subpoena, court order, or legal process
- Protect the rights, property, or safety of Cyber Synap Score, our users, or others
- Investigate fraud, abuse, security incidents, or violations of our terms
- Complete a merger, acquisition, financing, sale, or transfer of all or part of the business
If ownership of Cyber Synap Score changes, user information may be transferred as part of that transaction, subject to applicable law.
Cookies and Similar Technologies
Cyber Synap Score and its service providers may use cookies, session storage, authentication tokens, or similar technologies that are necessary to:
- Keep you signed in
- Maintain secure sessions
- Remember application state
- Provide account functionality
- Prevent fraud or abuse
- Understand and troubleshoot Service performance
Some of these technologies are essential for the Service to function correctly.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide the Service
- Maintain your account and assessment history
- Fulfill purchases
- Meet legal, accounting, security, and fraud-prevention requirements
- Resolve disputes
- Enforce our agreements
Retention periods may vary depending on the type of information and the reason it was collected.
If you request deletion of your account or personal information, we will take reasonable steps to delete or anonymize information where required and technically feasible, subject to information we may be legally permitted or required to retain.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no website, application, network, or storage system can be guaranteed to be completely secure.
Cyber Synap Score does not guarantee that unauthorized access, data loss, compromise, or other security incidents will never occur.
You are responsible for maintaining the security of your own account credentials and should notify us if you believe your Cyber Synap Score account has been compromised.
Your Choices and Privacy Rights
Depending on where you live, you may have certain rights relating to your personal information, including the right to:
- Request access to information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used or shared
- Object to or restrict certain types of processing where applicable
To make a privacy-related request, contact:
We may need to verify your identity before completing certain requests.
Third-Party Services
Cyber Synap Score relies on third-party services to provide parts of the Service, including payment processing, hosting, authentication, infrastructure, and other technical functionality.
Those services may process information according to their own privacy policies.
Cyber Synap Score is not responsible for the privacy practices of third-party websites or services that you access independently.
Children’s Privacy
Cyber Synap Score is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Cybersecurity Assessment Disclaimer
Cyber Synap Score provides educational, informational, and risk-awareness guidance.
Scores, recommendations, Assessment Confidence, Current Security Posture, Potential Score, and other results are based primarily on information provided by the user and the scoring methodology used by Cyber Synap Score.
Cyber Synap Score does not independently inspect or verify every device, account, network, security configuration, or security control.
A high Cyber Synap Score does not guarantee that a user, account, device, or organization will not experience a cyberattack, data breach, account compromise, identity theft, malware infection, financial loss, or other cybersecurity incident.
Changes to This Privacy Policy
We may update this Privacy Policy as Cyber Synap Score changes or as legal, operational, or regulatory requirements evolve.
When we make material changes, we may update the Effective Date and, where appropriate, provide additional notice through the Service.
Contact Us
Questions, concerns, or privacy requests may be sent to:
Cyber Synap Score